When you try to file a claim under your insurance policy, you may find that your insurer either denies your claim or does not pay the full amount you requested. You can try to negotiate with your insurer if you believe they are being unreasonable in refusing your claim. If you are still dissatisfied with how your claim was handled, you can file a complaint through their complaints process. You may be able to appeal their decision. This service includes reviewing all documents on the casr and preparing a legal statement whether there are legal basis for appealing against the refusal by the insurer. This price does not include preparations of appeals and complaints.